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Frequently Asked Questions

No. We support guest checkout, you don't need an account to place the order. But we suggest you create your own, as you can track your orders, view your order history, attend the activities etc.

We currently only accept Paypal or Western Union for small amount, and T/T bank transfer for large amount transaction between companies.

We offer China air post or EUB methods for the default flat shipping, flat shipping cost $2 per order. Order amount over $100, we ship for free, and use the fast Express methods, such as DHL, UPS, TNT etc. but except some some countries, please check the details in delivery information page.

We usually take about 3~7 days to tackle with the order, and the customised order may take longer, please email us about it. Please check the delivery information page for the shipping time, the flat shipping would take longer from 10~60 days as per your location, the Express shipping takes about 5~10 days as per your location. 

Please check the details in Return Policy page.