Processing Time: We need different time to process your orders:
For handmade painting, about 3-4 weeks
For art prints or other material prints, about 7-10 days
For framed arts, about 1-2 weeks
Note: Customised/Personalised products may take longer time, please consult and discuss the details with our sales team. For bulk order, producing time depends on the actual quantity.
Shipping Time: We ship all items by FEDEX/DHL/TNT/SF Express to ensure orders deliver to you safely and quickly, shipping time is about 5-10 days depends on different countries different areas.
Total Delivery Time = Processing Time + Shipping Time
Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance. Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time. If you are not home when the parcel is delivering, a notice card may be left by the postal service to advise on how and where your delivery can be collected. There will be no reshipping arrangement made in case parcels are returned for wrong addresses, incomplete addresses and returned due to unavailability.
A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment.
TAXES & DUTIES Import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination. Payment of these charges and taxes is the responsibility of the recipient.